Privacy Policy

Ronald McDonald House Charities of Dayton (RMHC Dayton) is pleased to provide information to all of its visitors about its online privacy policy. Please be assured that RMHC Dayton uses its best efforts to protect the privacy of visitors to this Web site.

Types of Information Collected and How It Is Used
RMHC Dayton gathers personal information, such as first and last names, home addresses, e-mail addresses, phone numbers, and credit card numbers, only when voluntarily submitted by you. If you make an online donation, personal information will be collected from you in order to process that donation.

With your permission, we will use personal information collected from you to send you information, such as RMHC Dayton updates or information regarding new programs, fund-raising campaigns or program updates. If you elect not to receive such materials, we will not send them to you.

RMHC Dayton will not share or sell a donor’s personal information with anyone else, nor send donor mailings on behalf of other organizations.

Security of Donor Information
Donor information is stored within a donor management database within RMHC Dayton. Access to the database is restricted to personnel with legitimate business need to access or modify the information contained therein. Credit card numbers are not saved in the database.

Sharing of Personal Information
Companies may be engaged by RMHC Dayton to perform a variety of functions, such as assisting with donation collection, providing technical services for our Internet sites, etc. Such companies may have access to personal information if needed to perform certain functions. However, these companies may use such personal information only for the purpose of performing that function and may not use it for any other purpose.

Other than as provided in this privacy policy, RMHC Dayton does not sell, transfer or disclose personal information to third parties.

RMHC Dayton reserves the right to use or disclose any information as needed to satisfy any law, regulation or legal request, to protect the integrity of the site, to fulfill your requests, or to cooperate in any law enforcement investigation or an investigation on a public safety matter.

You are in control of all personal information you provide to us online. If at any time, you would like to correct the personal information we have about you or if you would like to change your preferences for contacts from us, you can let us know by contacting us at the postal address or email address listed below. In order to review any personal information we have about you or to ask us to delete that information or to stop further use of the information, please contact us through the phone number or email address below. If you would like to unsubscribe from our email list, please use the unsubscribe link at the bottom of our newsletter emails or contact us through the phone number or email address below. It may take up to two weeks to remove you from all of our email newsletters if we have one in production when you request to be removed.

“Cookies” are pieces of information that an Internet site transfers to an individual’s hard drive for record-keeping purposes. Cookies allow a certain Internet site to remember important information that will make your use of the site more convenient. Like most Internet sites, RMHC Dayton uses cookies for a variety of purposes in order to improve your online experience. For example, we track the total number of visitors to our site on an anonymous, aggregate basis. We may also employ cookies so that we remember you when you return to the site. We may associate personal information with a cookie file in that instance.

Use the options in your Internet browser if you do not wish to receive a cookie or if you wish to set your browser to notify you when you receive a cookie. Click on the “Help” section of your browser to learn how to change your cookie preferences. If you disable all cookies, you may not be able to take advantage of all the features of the RMHC Dayton web site.

We use Google services, such as Google Analytics, as well as other third-party vendors that place first-party and/or third-party cookies on a browser across our websites. To opt out of Google tracking, please visit their opt-out page. Ronald McDonald House Charities also uses Google AdWords “remarketing” to market our sites across the web. We place a cookie on a browser, and then Google reads these cookies and may serve an ad on a third-party site. You may opt out of this ad serving on Google’s opt out page. If you are concerned about third-party cookies served by networks, you should also visit the Network Advertising Initiative opt-out page.

Links to Other Sites
We may offer links to sites that are not operated by RMHC. If you visit one of these linked sites, you should review their privacy and other policies. We are not responsible for the policies and practices of other companies.

Local Chapter and Ronald McDonald House Internet Sites
Each local RMHC Chapter and the local Ronald McDonald House, Ronald McDonald Family Room and Ronald McDonald Care Mobile programs operated by a local RMHC Chapter, is an independent organization and licensee of RMHC. Many of the local Chapters operate their own web sites. When visiting the Internet site of a local RMHC Chapter, please review the site’s privacy policy because the terms may be different from this privacy policy.

Date Breach Notification
In May of 2020, a RMHC third-party data management vendor experienced a security breach which has since been resolved. Per the vendor, encrypted sensitive identifiable information such as credit card and banking information were not compromised. The data impacted by the breach included information already publicly available, such as name, mailing address, email address, and phone number. Further, the vendor informed RMHC that all information was destroyed. Vendor officials are conducting investigations and monitoring the situation closely. At this time, RMHC has no reason to believe that the data was further compromised or shared elsewhere.
The protection and proper use of sensitive personal information of our stakeholders is important to RMHC and we will continue to take all necessary safeguards and precautions with your data to ensure this does not happen again.

The protection and proper use of sensitive personal information of our stakeholders is important to RMHC and we will continue to take all necessary safeguards and precautions with your data to ensure this does not happen again.

Changes to our Privacy Policy
Our privacy policy first became effective on April 15, 2011. From time to time, it may be necessary for RMHC Dayton to change its privacy policy, so we suggest that you check here periodically. Rest assured, however, that any changes will not be retroactively applied and will not alter how we handle previously collected information.